Privacy Policy
Effective Date: 11 October 2026
Welcome to Athreya Ayurveda Ashramam. We value your privacy and are committed to protecting the personal information you share with us through our website, https://athreyas.com.
This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, place an order, or contact us.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information: Name, billing address, shipping address, email address, and phone number.
Order Information: Products purchased, order details, transaction status, and purchase history.
Payment Information: Payment details processed through our payment gateway. We do not intend to store your complete card details or payment passwords on our website.
Technical Information: IP address, browser type, device information, cookies, and website usage data, where applicable.
Communication Information: Messages, inquiries, and feedback submitted through our contact forms, email, or other communication channels.
2. How We Use Your Information
We may use your information to:
Process and deliver your orders.
Confirm payments and provide order updates.
Respond to customer inquiries and support requests.
Improve our website, products, and customer experience.
Send important service-related communications.
Send promotional offers and updates where permitted by law and, where required, with your consent.
Detect fraudulent transactions and maintain website security.
Comply with applicable legal and regulatory requirements.
3. Payment Security
Payments made through our website may be processed by third-party payment service providers. Your payment information will be handled according to the applicable provider’s privacy and security practices.
We do not ask you to share your payment passwords, OTPs, or PINs through email, phone calls, or messages.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to remember preferences, support shopping cart functionality, improve website performance, and understand website usage.
You may manage cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
Payment gateway providers.
Courier and delivery partners.
Website hosting and technical service providers.
Website analytics or marketing providers, where applicable.
Government authorities or legal bodies when required by law.
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
6. Data Retention
We retain personal information only for as long as necessary to fulfil orders, provide customer support, maintain appropriate business records, resolve disputes, and meet applicable legal obligations.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no online system can guarantee absolute security.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain information may need to be retained to comply with legal requirements or resolve transactions and disputes.
To make a privacy-related request, please contact us using the details provided below.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. Please review their policies before sharing personal information.
10. Children’s Privacy
Our website is intended for use by adults making purchases or browsing products. If you are purchasing products intended for children or babies, the order should be placed by a parent, guardian, or other responsible adult.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
12. Contact Us
If you have questions or requests relating to this Privacy Policy, please contact:
Athreya Ayurveda Ashramam
Website: https://athreyas.com
Email: ks.shidesh@gmail.com
Phone: +91 9847911583
Address:Atherya ayurveda ashramam
Amritha shoping complex-Edamuttam beach road,Thrissur-680568 (Kerala)
Our License:
FSSAI NO. : 21320200000111
MSME : UDYAM-KL-13-0004887, SSI UNIT
Packing Lic. No: KRL/JCCZ/P-2831/2831/2026
